{"id":28435,"date":"2025-11-13T13:36:17","date_gmt":"2025-11-13T12:36:17","guid":{"rendered":"https:\/\/www.voxeljet.de\/?p=28435"},"modified":"2025-11-13T15:23:09","modified_gmt":"2025-11-13T14:23:09","slug":"exone-and-voxeljet-launch-global-aftermarket-support","status":"publish","type":"post","link":"https:\/\/www.voxeljet.com\/press-releases\/exone-and-voxeljet-launch-global-aftermarket-support\/","title":{"rendered":"ExOne and voxeljet Launch Global Aftermarket Support"},"content":{"rendered":"

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  1. Home<\/a><\/li><\/ol>[\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”0″ bottom_padding=”2″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ bottom_divider=”step_3_4″][vc_column column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ sticky=”yes” width=”1\/1″][vc_custom_heading text_color=”color-189024″ heading_semantic=”h1″ text_size=”h1″ uncode_shortcode_id=”101336″ text_color_type=”uncode-palette”]ExOne and voxeljet Launch Unified Global Aftermarket Support Network across Eight Countries and more than 45 factory-trained technicians[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”131273″]Coordinated field service teams deliver faster, more comprehensive support for industrial 3D printing customers worldwide<\/strong><\/p>\n

    DETROIT, Michigan \u2013November 13, 2025<\/strong> \u2013 ExOne<\/strong><\/a> and voxeljet<\/strong><\/a>, both members of ExOne Global Holdings, today announced the launch of a joint global Aftermarket Service and Support Network for their industrial 3D printing systems. The collaboration brings together two of the most experienced teams in binder jet 3D printing under one coordinated service framework, designed to deliver faster response times, higher uptime, and greater customer confidence.[\/vc_column_text][vc_column_text uncode_shortcode_id=”780869″]Through this new alliance, customers of both ExOne and voxeljet systems will have access to on-demand technical support, as well as expanded access to certified service technicians and spare parts inventory across 8 countries (USA, Germany, Japan, China, India, South Korea, Singapore, and France)<\/strong>. The expanded service network includes a steadily increasing spare parts inventory with the recent addition of over $1 million of spare parts at the joint service center outside of Detroit, Michigan<\/strong>. The combined service network includes more than 45 factory-trained technicians<\/strong> strategically located globally to provide rapid on-site support, preventive maintenance, and remote diagnostics.[\/vc_column_text][vc_column_text uncode_shortcode_id=”206917″]\u201cIndustrial customers rely on our systems for mission-critical operations,\u201d said Eric Bader, CEO of ExOne Global Holdings. \u201cBy uniting our aftermarket operations, we\u2019re ensuring that every ExOne and voxeljet system, no matter where it is installed, receives the same level of proactive, professional support. This marks a major step toward a seamless, world-class customer experience.\u201d[\/vc_column_text][vc_column_text uncode_shortcode_id=”136526″]The joint service network leverages shared service procedures, remote diagnostic access, and common quality and cybersecurity standards. Technicians are trained to OEM specifications and certified under a unified technical curriculum covering the ExOne S-Max\u00ae and voxeljet VX series platforms. Beginning in early 2026, customers will also benefit from harmonized maintenance contracts, faster spare parts logistics, and an integrated digital ticketing and service reporting system.[\/vc_column_text][vc_column_text uncode_shortcode_id=”186266″]\u201cOur customers depend on fast, reliable service, and that starts with bringing aftermarket support closer to where they operate,\u201d said Mike Dougherty, Managing Director, voxeljet America. \u201cBy expanding our local parts inventories and service capabilities, we\u2019re reducing downtime and giving customers access to the expertise and components they need, right in their own regions.\u201d[\/vc_column_text][vc_column_text uncode_shortcode_id=”104725″]The joint network also reinforces ExOne and voxeljet\u2019s commitment to sustainability and operational reliability by extending equipment life cycles and optimizing system performance through preventive maintenance and software updates.[\/vc_column_text][vc_column_text uncode_shortcode_id=”166220″]For more information or to enroll in the unified aftermarket service program, including customers interested in purchasing local spare parts inventory in Detroit, customers can contact their local ExOne or voxeljet representative.\u00a0 Deliveries would be expected to begin before the end of the year.[\/vc_column_text][\/vc_column][\/vc_row][vc_row unlock_row_content=”yes” row_height_percent=”0″ override_padding=”yes” h_padding=”0″ top_padding=”2″ bottom_padding=”2″ overlay_alpha=”50″ equal_height=”yes” gutter_size=”0″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ gutter_size=”3″ back_image=”28335″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″ mobile_height=”340″ el_class=”top-right-triangle top-right-triangle-grey” uncode_shortcode_id=”331559″][\/vc_column][vc_column column_width_use_pixel=”yes” position_horizontal=”left” position_vertical=”middle” gutter_size=”3″ override_padding=”yes” column_padding=”4″ back_color=”color-653726″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″ column_width_pixel=”458″ css=”.vc_custom_1587375097216{padding-top: 91px !important;padding-bottom: 75px !important;}”][vc_custom_heading text_size=”h1″ separator_color=”yes” separator=”yes” uncode_shortcode_id=”187180″]Press contact[\/vc_custom_heading][vc_column_text text_lead=”yes” uncode_shortcode_id=”179347″]Tobias King<\/p>\n

    press@exone.com<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”4″ bottom_padding=”0″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ enable_bottom_divider=”default” bottom_divider=”gradient” shape_bottom_h_use_pixel=”” shape_bottom_height=”5″ shape_bottom_color=”color-142724″ shape_bottom_opacity=”60″ shape_bottom_index=”0″][vc_column width=”1\/1″][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”2″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner column_width_percent=”100″ gutter_size=”2″ back_color=”color-241501″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″ css=”.vc_custom_1587023201272{padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 30px !important;padding-left: 20px !important;}”][vc_custom_heading text_color=”color-176892″ heading_semantic=”h3″ text_size=”h3″ text_weight=”400″ uncode_shortcode_id=”368600″ text_color_type=”uncode-palette”]ExOne Global Holdings unifies ExOne and voxeljet[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”346374″]Anzu Partners, a U.S.-based industrial technology investment firm, announces that ExOne Global Holdings\u00a0has combined\u00a0ExOne\u00a0and\u00a0voxeljet\u00a0under a unified holding structure.[\/vc_column_text][vc_button button_color=”color-185255″ size=”btn-link” custom_typo=”yes” font_family=”font-555555″ font_weight=”900″ text_transform=”uppercase” letter_spacing=”fontspace-129229″ icon=”fa fa-caret-right” link=”url:https%3A%2F%2Fwww.voxeljet.com%2Fpress-releases%2Fexone-global-holdings-unifies-exone-and-voxeljet%2F|title:exone%20global%20holdings%20unifies%20exone%20and%20voxeljet” button_color_type=”uncode-palette” uncode_shortcode_id=”145500″]Learn more[\/vc_button][\/vc_column_inner][vc_column_inner column_width_percent=”100″ gutter_size=”2″ back_color=”color-241501″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″ css=”.vc_custom_1588944978251{padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 30px !important;padding-left: 20px !important;}” el_class=”footer-teaser-column-right”][vc_custom_heading text_color=”color-176892″ heading_semantic=”h3″ text_size=”h3″ text_weight=”400″ uncode_shortcode_id=”843875″ text_color_type=”uncode-palette”]HA Group and voxeljet: 3D printing with extended warranty[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”155024″]voxeljet and H\u00fcttenes-Albertus, a specialist in foundry chemistry, have been working together for many years to develop efficient and reliable solutions for additive manufacturing.[\/vc_column_text][vc_button button_color=”color-185255″ size=”btn-link” custom_typo=”yes” font_family=”font-555555″ font_weight=”900″ text_transform=”uppercase” letter_spacing=”fontspace-129229″ icon=”fa fa-caret-right” link=”url:https%3A%2F%2Fwww.voxeljet.com%2Fadditive-manufacturing%2Fwebinar%2Fwebinar-expert-interview-vx1000-hss%2F|title:voxeljet%20and%20ha%20group%20extended%20warranty” button_color_type=”uncode-palette” uncode_shortcode_id=”170201″]Learn more[\/vc_button][\/vc_column_inner][\/vc_row_inner]

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    ExOne and voxeljet have launched a unified global Aftermarket Service and Support Network, combining 45+ factory-trained technicians across eight countries to deliver faster, more reliable service for industrial 3D printing systems.<\/p>\n","protected":false},"author":14,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[98],"tags":[],"class_list":["post-28435","post","type-post","status-publish","format-standard","hentry","category-press-releases"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.voxeljet.com\/wp-json\/wp\/v2\/posts\/28435","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voxeljet.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voxeljet.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voxeljet.com\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voxeljet.com\/wp-json\/wp\/v2\/comments?post=28435"}],"version-history":[{"count":3,"href":"https:\/\/www.voxeljet.com\/wp-json\/wp\/v2\/posts\/28435\/revisions"}],"predecessor-version":[{"id":28445,"href":"https:\/\/www.voxeljet.com\/wp-json\/wp\/v2\/posts\/28435\/revisions\/28445"}],"wp:attachment":[{"href":"https:\/\/www.voxeljet.com\/wp-json\/wp\/v2\/media?parent=28435"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voxeljet.com\/wp-json\/wp\/v2\/categories?post=28435"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voxeljet.com\/wp-json\/wp\/v2\/tags?post=28435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}